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Severe weather and window safety

Treat heat-related confusion as an emergency

Call 999 and begin cooling in a safe cool place using wet towels and fanning. Give nothing by mouth unless fully alert and follow the ambulance operator's instructions.

High-priority reminder

Last reviewed: 2026-09-20

Treat heat-related confusion as an emergency. Wrong action: Leaving a confused person to sleep and waiting for recovery. Correct action: Call 999 and begin cooling in a safe cool place using wet towels and fanning.

Why it matters

Confusion, collapse or seizures after heat exposure can indicate life-threatening heatstroke.

Wrong action

Leaving a confused person to sleep and waiting for recovery.

Correct action

Call 999 and begin cooling in a safe cool place using wet towels and fanning.

What to do

  1. Recognise altered awareness or collapse after heat exposure as an emergency.
  2. Call 999 and begin cooling in a safe cool place using wet towels and fanning.
  3. Give nothing by mouth unless fully alert and follow the ambulance operator's instructions.

If something happens

For serious injury, unconsciousness or difficulty breathing, keep yourself safe, call 999 and follow the operator.

Sources and review

This page provides general home-safety information and does not replace medical, legal, electrical, or other professional advice.

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