Critical safety ruleSlip and fall prevention
Keep walkways clear of clutter
Put away toys, shoes, bags, boxes, and cords crossing the floor so routes to rooms, exits, and bathrooms stay clear.
View safety lesson →Home Safety Academy
Learn common safety practices for Hong Kong homes with pictures and simple steps.
300 lessonsStart here
For a new helper
Start with the basics, then the first week.
Learn by situation
Choose a real household situation and follow its learning path.
New helper's first weekFirst-week checks for high-risk work and household emergency arrangements29 lessons →
Caring for childrenDaily supervision, meals, sleep, bathing, and activity at home71 lessons →
Caring for an older personTransfers, walking, bathing, and reaching everyday items at home40 lessons →
Cooking and kitchen workDaily preparation, cooking, kitchen appliances, and leftovers133 lessons →
Household cleaningUsing cleaners, bleach, pesticides, appliances, and floor-washing water73 lessons →
High-rise and severe weatherTyphoons, rainstorms, flooding, outward-facing windows, and high-rise fire34 lessons →
All safety lessons
Search or filter by topic; all 300 lessons are here.
Critical safety ruleKitchen fire safety
Never leave cooking unattended
Stay in the kitchen while the stove is on; turn it off before you leave.
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Critical safety ruleFood safety
Separate raw food from cooked and ready-to-eat food
Use separate chopping boards and knives; keep cooked or ready-to-eat food above sealed raw meat in the fridge.
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Critical safety ruleHome fire safety and escape
Keep the fire escape route clear
Keep the route from the flat door through the corridor to the stairs free of shoes, boxes, bicycles, and rubbish.
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Critical safety ruleSlip and fall prevention
Use secure anti-slip protection in bathrooms
Use a secure, well-fitted anti-slip mat or surface in the bath or shower area, keep it in good condition, and keep the floor dry.
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Critical safety ruleElectrical safety
Never touch plugs or sockets with wet hands
Dry your hands first before plugging in, unplugging, or using a switch.
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Critical safety ruleChemical safety
Never mix bleach with other cleaning products
If detergent is needed first, rinse thoroughly with water before using bleach, and keep the area well ventilated.
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Critical safety ruleBurn and scald prevention
Keep hot pots and soup away from children
Turn pot handles inward, keep hot food away from table edges, and never carry a child while holding hot food.
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Critical safety ruleSharp object safety
Put knives away immediately after use
Store knives in a secure knife block, sheath, or safe place with the blade protected and out of children's reach.
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Critical safety ruleGas safety
Handle a suspected gas leak without sparks
Do not operate switches, appliances, phones, or doorbells; move away before calling for help.
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Critical safety ruleSevere weather and window safety
Stay away from exposed windows during a typhoon
During gale or storm signals, shelter indoors away from exposed glass windows and doors.
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Critical safety rulePoison prevention
Never store cleaning liquid in drink bottles
Keep cleaning products in their original, clearly labelled containers and out of children's reach.
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Critical safety ruleChild safety
Never leave a young child alone in the bath
Prepare everything before bath time and keep an adult within arm's reach throughout. Never leave, even for a moment.
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Critical safety ruleElectrical safety
Do not overload extension boards or adaptors
Connect only one extension unit or adaptor to each wall socket; use a separate fixed socket for high-power appliances.
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Critical safety ruleSlip and fall prevention
Dry wet floors immediately
Clean up spills at once and dry the floor to prevent slips.
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High-priority reminderBurn and scald prevention
Position pan handles safely while cooking
Turn pot and pan handles inward or toward the wall, away from the cooker edge, people, and other hot burners.
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High-priority reminderKitchen fire safety
Keep cloths, paper, and flammable items away from the stove
Before turning on the stove, remove cloths, kitchen paper, packaging, plastic bags, and aerosol cans from the cooking area.
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High-priority reminderFood safety
Wash hands before food preparation
Wash with water and liquid soap for at least 20 seconds before food and after handling raw food.
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High-priority reminderHome fire safety and escape
Install and test a stand-alone fire detector
Install a suitable detector as directed and press its test button monthly to check the battery.
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High-priority reminderGas safety
Cool and clean a gas burner after a boil-over
Switch off after a boil-over, let the cooker cool fully, and clean only as instructed; stop use and tell the employer if the flame is abnormal.
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High-priority reminderChemical safety
Ventilate the area while using cleaning products
Before using bleach, sprays, or strong cleaners, read the label, open a window or run extraction, and keep ventilation operating during and after use.
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High-priority reminderPoison prevention
Lock household pesticides away from food
Keep pesticides in original labelled containers, locked out of children's reach, and separate from food, water, medicines, heat, and flame.
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High-priority reminderChild safety
Fill a baby's bath with cold water first
Run cold water first, then add hot water; mix thoroughly and test with an elbow or thermometer. About 37–38°C is suitable for a baby's bath.
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High-priority reminderBurn and scald prevention
Keep water away from very hot oil
Dry food, utensils, and the cooker area before frying, and never pour water into very hot or burning oil.
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High-priority reminderElectrical safety
Unplug appliances before cleaning
Switch off and unplug before wiping, washing, or removing movable parts.
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High-priority reminderKitchen fire safety
Ventilate while using a gas cooker
Start suitable ventilation before cooking and keep fresh air flowing without blowing directly on the flame.
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High-priority reminderFood safety
Cook food to at least 75°C at the centre
Use a food thermometer to confirm at least 75°C in the thickest centre.
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High-priority reminderHome fire safety and escape
Never leave a lit candle unattended
Use a stable non-combustible holder, keep it away from curtains, beds, and paper, and extinguish it before leaving.
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High-priority reminderGas safety
Avoid oversized cookware on a gas burner
Choose cookware that suits the burner instructions and does not reflect excessive heat onto controls, tubing, or nearby items.
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Standard safety ruleSharp object safety
Step back—never catch a falling knife
If a knife slips, let it fall, step back, warn people nearby, and pick it up only after it has stopped moving.
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High-priority reminderChemical safety
Never combine cleaning products in one container
Never pour two products or leftover batches into the same bottle, spray bottle, or bucket; rinse surfaces fully with water before changing product.
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High-priority reminderChild safety
Keep matches and lighters out of children's reach
Return matches and lighters immediately after use to a high, secure place that children cannot reach.
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High-priority reminderSevere weather and window safety
Stay away from floodwater during rainstorms
Avoid low-lying flooded areas and watercourses; during a Black Rainstorm Warning, stay indoors or shelter safely and follow official and employer instructions.
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High-priority reminderKitchen fire safety
Check gas tubing for damage and expiry
Inspect flexible gas tubing for cracks, ageing, loose joints, and its printed service-life date.
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High-priority reminderFood safety
Keep the fridge at 4°C or below and freezer at −18°C or below
Use a thermometer to confirm the fridge is at or below 4°C and freezer at or below −18°C.
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High-priority reminderElectrical safety
Keep heaters away from bedding, clothes, and curtains
Follow the heater instructions for clearance and keep bedding, clothes, curtains, paper, and other combustibles away.
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High-priority reminderPoison prevention
Lock medicines away from children
Return every medicine to a locked cabinet immediately after use, keep the original label, and never leave it in a handbag or on a table.
View safety lesson →High-priority reminderChemical safety
Dilute bleach with cold water and accurate measures
Read the original strength and purpose, then use cold water and a measuring jug according to current guidance.
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High-priority reminderBurn and scald prevention
Keep appliance cords away from table edges
Place kettles and heated appliances securely at the back of the counter and keep their cords where children cannot pull them.
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Standard safety ruleSlip and fall prevention
Block cleaned areas until the floor is fully dry
After mopping or wet cleaning, block the affected route, provide another path, and reopen only after checking the whole floor is dry.
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High-priority reminderChild safety
Do not carry a child while cooking
Before using a flame, hot oil, or hot pan, ask another adult to supervise the child or place the child safely away from the cooking area.
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High-priority reminderFood safety
Refrigerate perishables within two hours
Note the time and refrigerate cooked or purchased perishable food within two hours.
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High-priority reminderElectrical safety
Unplug a blender before handling its blades
Switch off and unplug, wait for the blades to stop, then fit, remove, or clean them as instructed.
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Standard safety ruleGas safety
Centre a frying pan over a suitable gas burner
Use a burner suited to the frying pan, keep the pan near the centre and stable, and turn the handle to a safe position.
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Standard safety ruleHome fire safety and escape
Burn joss items in a safe metal container
Use a stable metal container only in the employer's designated safe place, away from combustibles and under supervision; extinguish ashes fully before disposal.
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High-priority reminderChemical safety
Wear cleaning protection directed by the label
Before strong cleaners, wear the gloves, apron, and eye protection required by the original label.
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Standard safety ruleBurn and scald prevention
Let ovens and air fryers cool before touching or cleaning
After use, switch off and unplug, then let the body, basket, tray, and interior cool as instructed before cleaning or storage.
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High-priority reminderFood safety
Never thaw food at room temperature or in hot water
Thaw in the refrigerator; approved running-water or microwave methods require immediate cooking.
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Standard safety ruleSlip and fall prevention
Do not use loose cloth as a doormat
Remove loose cloth and unsecured mats from walking routes; use a flat, secure non-slip mat where one is needed.
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High-priority reminderChild safety
Keep climbable items away from windows
Move chairs, low cabinets, boxes, and other stepping items away from windows, and keep approved window guards locked.
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High-priority reminderElectrical safety
Stop using damaged electrical cords
If a cord, plug, or casing is damaged, loose, discoloured, or charred, stop using it and have it checked by an experienced technician.
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High-priority reminderChemical safety
Use diluted bleach within 24 hours
Prepare only what is needed, identify the container, use it with ventilation, and discard after 24 hours. Rinse disinfected objects with water where CHP guidance requires it.
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High-priority reminderGas safety
Do not fit non-original energy-saving rings to gas cookers
Do not add an energy-saving ring, flame concentrator, or accessory not supplied or approved by the original cooker manufacturer.
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High-priority reminderHome fire safety and escape
Never smoke in bed
Nobody should smoke in bed or where they may fall asleep; extinguish cigarette ends fully in a suitable ashtray.
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High-priority reminderFood safety
Reheat leftovers thoroughly and no more than once
Take only the needed portion, reheat the centre to at least 75°C, and do not reheat refrigerated leftovers more than once.
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High-priority reminderChild safety
Keep small objects away from young children
Keep coins, marbles, buttons, batteries, and loose toy parts out of a young child's sight and reach.
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High-priority reminderElectrical safety
Keep water containers away from electrical appliances
Never place cups, vases, basins, or wet items on or beside appliances, and keep appliances away from windows, balconies, and splash areas.
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High-priority reminderSlip and fall prevention
Secure loose items before a typhoon
During Signal No. 3, bring pots, drying racks, and loose balcony or window-side items indoors or fasten them securely.
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High-priority reminderHome fire safety and escape
Close the unit door when it is safe to evacuate
Check the corridor and escape route for smoke first; when it is safe to leave, close the unit door and do not return.
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High-priority reminderFood safety
Clean utensils and worktops after raw food
After raw meat, poultry, seafood, or eggs, clean utensils and worktops thoroughly with hot water and detergent, then sanitise where appropriate.
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High-priority reminderGas safety
Use an approved room-sealed heater for a new bathroom installation
For a new bathroom or shower installation, use an approved GU-marked room-sealed (balanced-flue) gas water heater installed by a registered gas installer; arrange a check every 18 months.
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High-priority reminderChemical safety
Close and lock away cleaners immediately after each use
After each cleaning step, close the original cap and return the product to a locked cupboard; do not wait until the whole job is finished.
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High-priority reminderChild safety
Never leave a baby on a raised surface
Keep a baby within an adult's reach on beds, sofas, or changing tables.
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High-priority reminderElectrical safety
Keep extension cords out of walkways and pinch points
Do not run extension cords across walkways, through doors, under rugs or furniture, or where wheels, heavy items, or doors can crush them.
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High-priority reminderHome fire safety and escape
Never use a lift to escape during a fire
Do not use a lift; check the escape stairs for smoke and follow Fire Services guidance for the safest action.
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High-priority reminderFood safety
Use the two-hour/four-hour rule
Count cumulative time at 4–60°C: under two hours, eat or refrigerate; two to four hours, eat immediately; over four hours, discard.
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High-priority reminderSlip and fall prevention
Clean outward-facing windows only under the SEC safety conditions
For non-ground-level windows, the grille must be locked and no body part except the arms may extend outside.
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High-priority reminderChild safety
Fasten child harnesses and lock wheels
Fasten the harness every time and lock stroller or high-chair wheels when stopped.
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High-priority reminderElectrical safety
Switch off and unplug by the plug body
Switch the appliance off, then hold the plug body to unplug it; never pull the cord.
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High-priority reminderHome fire safety and escape
Plan household fire escape routes and a meeting place
The employer should show the helper the exits, escape stairs, alarm, and outdoor meeting place, including not forcing a route through heavy smoke.
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Standard safety ruleChemical safety
Store bleach cool, shaded, and out of children's reach
Keep bleach upright in its original labelled container, tightly closed, in a cool shaded place children cannot reach.
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Standard safety ruleSlip and fall prevention
Install stable bathroom grab bars
Fit and use secure grab bars in suitable positions beside the toilet, bath, and shower.
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High-priority reminderChild safety
Secure curtain cords away from children
Fix curtain and blind cords high and completely out of children's reach.
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High-priority reminderElectrical safety
Unplug chargers after use and stop for abnormal heat
Unplug after charging; stop for excessive heat, discolouration, deformation, or a burning smell.
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Standard safety ruleSlip and fall prevention
Wear well-fitting non-slip footwear
Wear shoes that fit, hold the heel securely, and have non-slip soles at home.
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Standard safety ruleFood safety
Cook eggs until the yolk is firm
For routine household cooking, cook eggs thoroughly until both white and yolk are firm; ask the employer about any specific meal requirement.
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High-priority reminderChild safety
Keep plastic bags away from children
Put away or discard empty plastic bags immediately, out of children's reach.
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High-priority reminderElectrical safety
Do not use a power bank while it is charging
Do not use a power bank to charge a phone or another device while the power bank itself is charging.
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Standard safety ruleSlip and fall prevention
Make raised thresholds visible and arrange safe improvements
Keep thresholds clearly visible with a secure non-slip contrast treatment; the employer should arrange qualified help for structural changes.
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Standard safety ruleFood safety
Stir and turn food during microwave heating
Where suitable, stir or turn food partway through, allow standing time, and check the centre is thoroughly hot.
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High-priority reminderChild safety
Empty water containers after use
Empty baths, buckets, and basins immediately after bathing or cleaning, then store them upside down.
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High-priority reminderElectrical safety
Keep extension units out of wet areas
Use extension units and leads only in dry places, away from bathrooms, sinks, wet floors, and splashes.
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Standard safety ruleFood safety
Discard leftovers refrigerated for more than three days
Date and refrigerate leftovers properly; discard them after more than three days, and discard sooner if they were mishandled.
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High-priority reminderChild safety
Do not let a child play while eating
Have the child sit still and eat calmly with an adult nearby; do not let them run, play, or laugh with food in the mouth.
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High-priority reminderSlip and fall prevention
Use suitable assistance when transferring a person
Follow the person's assessed ability and care plan, explain the move, apply wheelchair brakes, and use suitable aids or trained help when needed.
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Standard safety ruleElectrical safety
Unplug and cool an iron safely before storage
Switch off, unplug by the plug, and leave the iron upright on a stable heat-resistant surface out of children's reach until fully cool.
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Standard safety ruleFood safety
Cool leftovers quickly in shallow containers
Divide large amounts into small portions in shallow containers and refrigerate promptly; do not wait for a whole pot to cool fully at room temperature.
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High-priority reminderChild safety
Fit the cot mattress without gaps
Use a firm, flat mattress of the correct size that fits the cot on every side without a gap that could trap the baby's head.
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Standard safety ruleSlip and fall prevention
Use a night light on walking routes
Provide an easy-to-use night light or sensor light beside the bed, in the hallway, and on the route to the bathroom, and test it before sleep.
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High-priority reminderElectrical safety
Leave fixed electrical work to a registered electrical contractor
The employer must arrange a registered electrical contractor for fixed wiring, sockets, or distribution boards; a helper must not open or repair them.
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Standard safety ruleSlip and fall prevention
Keep everyday items within safe reach
Store daily cookware, clothes, medicine boxes, and personal items in fixed positions around waist-to-shoulder height to avoid climbing or deep bending.
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Standard safety ruleChild safety
Prevent children's fingers being pinched by doors
Check where the child is before moving a door and secure frequently open doors with a stopper or guard.
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Standard safety ruleSlip and fall prevention
Use a stable chair of the correct height
Choose a stable chair that lets both feet rest flat and provides armrests for standing.
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Standard safety ruleElectrical safety
Keep appliance ventilation spaces clear
Leave the space required by the manual and never cover air inlets or outlets.
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Standard safety ruleChild safety
Use a properly installed toddler gate at the kitchen
For a child under three, fit a suitable safety gate correctly at the kitchen entrance and close it every time.
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Standard safety ruleElectrical safety
Avoid leaving an operating washing machine unattended
Stay home while it runs and watch for unusual noise, smell, vibration, or leaks; stop and unplug if anything is wrong.
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High-priority reminderChild safety
Secure tall furniture and televisions against tip-over
Anchor tall furniture and televisions with suitable fittings as instructed; a helper should stop use and tell the employer if anything is unstable.
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High-priority reminderChild safety
Secure windows and balconies with locked barriers
Homes with children need suitable window and balcony barriers kept locked as designed; the employer should arrange and check them regularly.
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High-priority reminderChild safety
Keep the baby's sleep space clear
Place the baby on their back on a firm, flat mattress; apart from a fitted sheet, keep pillows, quilts, cushions, toys, and cot bumpers out.
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Standard safety ruleChild safety
Lock folding tables and chairs before use
After opening folding furniture, confirm its safety lock is fully engaged; stop use and tell the employer if the lock fails.
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High-priority reminderChild safety
Cover sharp furniture corners
Fit secure corner guards within a young child’s reach and check them regularly.
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High-priority reminderChild safety
Avoid fragile glass furniture around children
Use stable, rounded, shatter-resistant furniture where young children play.
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High-priority reminderChild safety
Secure the bunk-bed ladder and wall gap
Before using a bunk bed, secure the ladder and remove trapping gaps beside the wall.
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High-priority reminderChild safety
Choose toys without detachable small parts
Choose age-appropriate toys and check for loose small parts before purchase and play.
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High-priority reminderChild safety
Supervise bottle-feeding throughout
Hold the baby and remain present throughout; never prop the bottle for unattended feeding.
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Critical safety ruleChild safety
Keep strings and long ties away from cots
Remove cords, ties, hanging decorations, and clothing straps that could reach the cot.
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Critical safety ruleChild safety
Never sleep with a baby on a sofa
If the caregiver feels sleepy, return the baby to a separate, flat, clear sleep space.
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High-priority reminderChild safety
Keep the bathroom door closed to young children
Close the bathroom when no adult is supervising and use an adult-controlled safe latch.
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Critical safety ruleChild safety
Cover unused sockets with childproof covers
Fit suitable, secure childproof covers to unused sockets within a young child’s reach.
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High-priority reminderSharp object safety
Store scissors and can openers safely
After cleaning and drying, return scissors and can openers to a closed or locked place.
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High-priority reminderSharp object safety
Clean broken glass with tools
Isolate the area, then collect large and small fragments with a broom, tongs, and stiff card.
View safety lesson →High-priority reminderSharp object safety
Stabilise the cutting board before use
Place the board on a flat counter with a non-slip mat or clean damp cloth underneath.
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High-priority reminderSharp object safety
Keep knives out of washing-up water
Keep used knives visible, wash them one at a time, and store them immediately.
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High-priority reminderSharp object safety
Discard sharp can lids safely
Control the sharp lid immediately after opening, wrap it, and place it in a puncture-resistant container.
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Standard safety ruleElectrical safety
Keep hair-dryer airflow clear
Never block the inlet or outlet during use, and remove dry lint regularly.
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High-priority reminderElectrical safety
Keep fan guards secure
Before switching on a fan, check both guards are locked; stop if damaged or loose.
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Standard safety ruleElectrical safety
Clean fan and cooker-hood dust
Following the maker’s instructions, remove dust and grease after power is off and parts are cool.
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Standard safety ruleElectrical safety
Switch off appliances during a power interruption
During a blackout or unstable supply, switch off and safely unplug non-essential appliances.
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High-priority reminderElectrical safety
Keep electric blankets flat and switch off before sleep
Use it flat as directed, never folded or trapped, and switch off and unplug before sleep.
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High-priority reminderFood safety
Buy food from reliable licensed shops
Choose hygienic shops that store chilled food properly and hold the required licence.
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High-priority reminderFood safety
Check food expiry dates before purchase
Read use-by or best-before labels and buy only what can be used in time.
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High-priority reminderFood safety
Separate raw food in shopping bags
Wrap raw meat, poultry, and seafood separately from cooked and ready-to-eat food.
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High-priority reminderFood safety
Cover or seal food in the refrigerator
Refrigerate food in covered containers or sealed bags labelled with contents and date.
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Standard safety ruleFood safety
Do not overload the refrigerator
Leave gaps for cold air to circulate and buy in smaller batches when needed.
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High-priority reminderFood safety
Keep hot served food above 60°C
Keep cooked food above 60°C until serving, or cool and refrigerate it promptly.
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High-priority reminderFood safety
Separate food from chemicals while shopping
Place cleaners, bleach, and pesticides in bags separate from all food.
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High-priority reminderFood safety
Pick up chilled and frozen food last
Collect chilled and frozen items last, then go home and refrigerate them promptly.
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High-priority reminderFood safety
Reject damaged, bulging, or rusted cans
Before buying or opening, inspect the can body, seams, ends, and seal.
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High-priority reminderFood safety
Store raw food below ready-to-eat food
Seal raw meat, poultry, and seafood on the lowest shelf, with ready-to-eat food above.
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High-priority reminderFood safety
Use separate utensils for raw and ready-to-eat food
Use clearly distinguishable boards, knives, and tongs for raw and ready-to-eat food.
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High-priority reminderFood safety
Wash hands after raw meat before ready-to-eat food
After raw meat, poultry, or seafood, wash with soap before touching cooked food, fruit, or utensils.
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High-priority reminderFood safety
Wash fruit and vegetables under running water
Rinse fruit and vegetables under running water before eating or cutting; never use detergent.
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Standard safety ruleChemical safety
Do not overstock bleach
Buy only the household’s short-term need, rotate stock, and inspect it regularly.
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Standard safety ruleChemical safety
Rinse bleach-disinfected surfaces as directed
After the required contact time, rinse or wipe with clean water when official or product directions require it.
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High-priority reminderChemical safety
Store household chemicals away from food
Lock cleaners, bleach, pesticides, and other chemicals together away from all food.
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Critical safety ruleHome fire safety and escape
Keep smoke-stop doors closed
Never wedge open lobby, corridor, or stair smoke-stop doors; check they close after passing.
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Critical safety ruleHome fire safety and escape
Activate the corridor fire alarm when escaping
If the escape route is safe, press the nearest manual fire alarm after leaving the flat.
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Critical safety ruleHome fire safety and escape
Call 999 after reaching safety
Leave the danger area first, then call 999 from safety and give the exact address.
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Critical safety ruleHome fire safety and escape
Use another staircase if smoke blocks the first
Do not pass through smoke; return to a safe junction and use another smoke-free staircase.
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Critical safety ruleHome fire safety and escape
Do not enter a smoke-filled corridor
Check outside before opening; if the corridor is smoky or hot, stay inside, close the door, and call for help.
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High-priority reminderHome fire safety and escape
Keep phone, keys, and a wet towel ready for fire escape
Keep a phone and door keys in a fixed accessible place and take a wet towel when escaping.
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Critical safety ruleGas safety
Never let children operate gas cookers alone
Only a safety-competent adult should operate a gas cooker; keep children away from controls.
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High-priority reminderGas safety
Use only genuine gas-appliance parts
For burners, pan supports, tubing, or other parts, use maker-specified components and a qualified technician.
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High-priority reminderGas safety
Do not cover a gas hob with tinfoil
Keep burners, air inlets, and ventilation as designed; never cover the hob with foil.
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High-priority reminderSevere weather and window safety
Seek indoor shelter when a thunderstorm warning is issued
Monitor Hong Kong Observatory warnings, stop outdoor work, and enter a substantial building.
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Critical safety ruleSevere weather and window safety
Keep off balconies and rooftops during thunderstorms
During warnings or nearby thunder, stay inside and postpone laundry, drain clearing, and rooftop work.
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Critical safety ruleSevere weather and window safety
Close and secure doors and windows before a typhoon
Before winds strengthen, check locks and close all external windows, balcony doors, and the main door.
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Critical safety ruleSevere weather and window safety
Do not go out during a typhoon lull
Even if wind and rain suddenly ease, stay indoors and wait for an official Observatory update.
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Standard safety ruleSlip and fall prevention
Keep the walking aid within reach
Before sitting, rising, or toileting, place the correct walking aid securely by the user’s usual hand.
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Standard safety ruleSlip and fall prevention
Store heavy items on low stable shelves
Keep frequently used heavy items on stable shelves below waist height, never overhead or on loose furniture.
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High-priority reminderSharp object safety
Keep a first-aid kit ready
Keep a clearly marked first-aid kit stocked, accessible to adults, and out of children's reach.
View safety lesson →High-priority reminderHome fire safety and escape
Display the home address and emergency contacts
Keep the exact flat, floor, block, estate, and street address beside the household phone for emergencies.
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Critical safety ruleBurn and scald prevention
Cool burns under running water
Move away from the heat source and cool a burn or scald promptly under gently running water.
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Critical safety ruleHome fire safety and escape
Stop, drop, and roll if clothes catch fire
If clothing catches fire, stop moving, drop to the floor, cover the face, and roll to smother the flames.
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High-priority reminderElectrical safety
Charge devices on a hard ventilated surface
Charge phones, tablets, and power banks on a firm, dry, uncovered surface with space for heat to escape.
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Critical safety ruleElectrical safety
Stop using swollen or damaged batteries
Stop charging or using a power bank or device if its battery swells, leaks, cracks, overheats, or smells unusual.
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High-priority reminderElectrical safety
Keep loose items away from fans
Keep paper, cloth, plastic bags, and loose cords away from operating fans, exhaust fans, and cooker hoods.
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Critical safety ruleElectrical safety
Unplug the toaster before clearing a jam
Switch off and unplug a toaster, let it cool, and use the maker's safe method before removing stuck food.
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Critical safety ruleElectrical safety
Keep metal out of the microwave
Use only containers confirmed suitable for microwave cooking and remove metal utensils, foil, and metal-trimmed items.
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Critical safety ruleBurn and scald prevention
Depressurise a pressure cooker before opening
After cooking, release pressure only as the manual directs and confirm pressure is fully gone before opening the lid.
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High-priority reminderBurn and scald prevention
Point rice-cooker steam away from people
Place the rice cooker steadily so its steam vent points away from faces, hands, walkways, and children.
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High-priority reminderBurn and scald prevention
Use dry oven mitts for hot cookware
Use clean, dry, heat-resistant mitts that fully cover the hands when moving hot trays, pots, or dishes.
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High-priority reminderBurn and scald prevention
Open hot pot lids away from the face
Stand back and lift the far edge of a hot lid first so steam escapes away from the face and hands.
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High-priority reminderSharp object safety
Cut away from the body
Use a stable work surface and direct the blade away from the hands, body, and anyone nearby.
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High-priority reminderSharp object safety
Use the mandoline hand guard
Fit the food holder or hand guard and follow the product instructions whenever using a mandoline slicer.
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High-priority reminderFood safety
Bring soups and stews to a full boil
When cooking or reheating soup or stew, bring the whole pot to a full boil for at least one minute.
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High-priority reminderFood safety
Marinate food in the refrigerator
Keep meat, poultry, seafood, and other perishable food covered in the refrigerator throughout marinating.
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High-priority reminderFood safety
Use a clean plate for cooked meat
Move cooked meat to a fresh plate with clean tongs or chopsticks; never return it to the raw-meat plate.
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High-priority reminderFood safety
Discard cracked eggs and clean spills
Seal and discard cracked eggs, then clean and disinfect every surface touched by the spill.
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Critical safety ruleFood safety
Prevent household allergen cross-contact
For a family member with a food allergy, check labels and separate ingredients, equipment, and cooking oil.
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High-priority reminderFood safety
Keep chilled food cold in transit
Collect chilled food last, carry it in an insulated bag with cold packs, and refrigerate it as soon as you arrive home.
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High-priority reminderChemical safety
Clean from cleaner to dirtier areas
Work from cleaner and higher surfaces toward dirtier ones, leaving the toilet until last.
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High-priority reminderChemical safety
Separate toilet and kitchen cleaning cloths
Colour-code or label toilet and kitchen cloths, and wash, dry, and store the two sets separately.
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Critical safety ruleHome fire safety and escape
Store aerosols away from heat and flame
Keep aerosol cans upright in a cool, ventilated, locked place, away from cookers, heaters, flames, and sparks.
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High-priority reminderChemical safety
Remove contaminated gloves without touching outside
Peel gloves off from the wrists so the contaminated surfaces fold inward, then discard them and wash your hands.
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Critical safety ruleElectrical safety
Keep cleaner away from electrical controls
Before cleaning a socket, switch, or appliance panel, disconnect power safely and apply a small amount of cleaner to the cloth, keeping controls dry.
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Critical safety ruleChild safety
Lock away button batteries
Seal every new and used button battery and lock it in a high cupboard; keep battery compartments secured with their screws.
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Critical safety ruleChild safety
Lock away high-powered magnets
Lock away small high-powered magnets and magnetic toys; count every piece before and after closely supervised play.
View safety lesson →Critical safety ruleChild safety
Cut round foods lengthwise for children
For a young child, remove hard parts and cut grapes, cherry tomatoes, and sausages lengthwise into quarters or smaller pieces.
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Critical safety ruleChild safety
Check that the cot mattress fits without gaps
Use only a correctly sized, firm, flat cot mattress that fits snugly on every side, and recheck it after making the bed.
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Critical safety ruleChild safety
Install stair gates securely
The employer should arrange a suitable stair gate installed to the manufacturer's directions; latch it after every passage and test the fixings daily.
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High-priority reminderChild safety
Remove broken or sharp toys
When a toy cracks, exposes a sharp edge, or sheds a small part, stop play immediately, collect the pieces, and isolate the whole toy.
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High-priority reminderChild safety
Prevent toy-box lid entrapment
Prefer a lidless toy box; any chest with a lid needs reliable support, ventilation, and a latch that cannot trap a child, plus supervision.
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Critical safety ruleChild safety
Never microwave baby bottles
Warm a baby bottle with the agreed warmer or warm-water method, mix the milk, and test it on the inner wrist; never microwave it.
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High-priority reminderSlip and fall prevention
Check walking-aid height and rubber tips
Before use, confirm the walking aid remains at the therapist-set height and its rubber tips are secure.
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High-priority reminderSlip and fall prevention
Sit down while dressing
Have the older person dress on a stable chair instead of balancing on one leg or walking while adjusting clothes.
View safety lesson →High-priority reminderSlip and fall prevention
Rise slowly and steady before walking
When getting up from a bed or chair, rise slowly and wait until balance is steady before walking.
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High-priority reminderSlip and fall prevention
Keep the care bed low and wheels locked
After care or adjustment, return the bed to the employer-agreed low position and lock every wheel.
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High-priority reminderSlip and fall prevention
Use the handrail and keep one hand free
Use the handrail on stairs and carry items in small trips so at least one hand stays free.
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Critical safety rulePoison prevention
Record each medicine dose
Assist only from the medicine label and employer-provided schedule, then record the dose immediately after it is taken.
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Critical safety rulePoison prevention
Never crush medicine without instruction
Keep tablets whole as labelled; split, chew, or crush only with explicit instructions from a doctor or pharmacist.
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Critical safety ruleFood safety
Serve only the prescribed food texture
Prepare soft, minced, pureed, or thickened items exactly as specified by the healthcare, dietetic, or speech team.
View safety lesson →High-priority reminderSevere weather and window safety
Prepare a typhoon emergency kit
Keep a torch, spare batteries, radio, whistle, first-aid items, drinking water, and shelf-stable food together.
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High-priority reminderSevere weather and window safety
Clear balcony drains before heavy rain
In safe weather, remove leaves, bags, and surface debris around balcony drain openings so water can flow.
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Critical safety ruleSevere weather and window safety
Arrange inspection of loose windows and air conditioners
If a frame, hinge, air conditioner, or external bracket is loose, noisy, or displaced, stop use and report it.
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Critical safety ruleElectrical safety
Stay clear of fallen power lines
Treat every fallen, hanging, or damaged power line as live, keep well away, and stop others approaching.
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High-priority reminderFood safety
Keep the fridge closed during a power outage
Note when the outage starts and keep refrigerator and freezer doors shut to preserve cold temperatures.
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High-priority reminderSevere weather and window safety
Hydrate and rest during very hot weather
Schedule strenuous chores for cooler times, drink water regularly, and rest in a cool, ventilated place.
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High-priority reminderSevere weather and window safety
Keep older people warm during cold weather
Check the forecast, add suitable layers, keep the room warm, and avoid long outings in colder morning and evening periods.
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High-priority reminderSevere weather and window safety
Remove standing water after heavy rain
Once conditions are safe, check plant saucers, air-conditioner trays, umbrella stands, and balcony items, then empty water.
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High-priority reminderFood safety
Boil kidney beans before slow cooking
Soak them, discard the water, then boil thoroughly in fresh water before slow cooking. Use already cooked canned beans if the preparation is unfamiliar.
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High-priority reminderFood safety
Reject green or sprouted potatoes
Reject potatoes that are green or sprouting instead of relying on trimming or cooking. Keep sound potatoes in a cool dry place away from sunlight.
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High-priority reminderFood safety
Stop eating unusually bitter gourds
Stop eating a normally mild gourd if it tastes unusually bitter. Discard the affected dish; do not keep tasting or try to mask the taste.
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High-priority reminderFood safety
Never cook foraged wild mushrooms
Do not cook or eat foraged wild mushrooms even if they look familiar. If eaten, keep a photo and details for medical staff without delaying care.
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High-priority reminderFood safety
Do not eat raw or excessive ginkgo nuts
Do not serve raw ginkgo or allow large amounts of cooked ginkgo. If illness follows, record how much was eaten and seek medical advice.
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High-priority reminderFood safety
Prepare cassava and bamboo shoots properly
Peel, cut, soak and cook thoroughly as directed for that ingredient. Discard the preparation water and never taste raw pieces.
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High-priority reminderFood safety
Refrigerate fungus during long soaking
Keep soaking brief; use the refrigerator when a longer soak is needed. Discard fungus soaked too long or showing slime or an unusual smell; boiling is not a rescue.
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High-priority reminderFood safety
Do not scrape mould off spoiled food
Discard unintentionally mouldy food; removing the visible patch does not remove all contamination. Do not taste it; bag it for disposal and clean the affected storage area.
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High-priority reminderFood safety
Never taste raw flour dough
Keep raw flour and dough out of everyone's mouth and cook the recipe properly. Wash hands and clean utensils and surfaces that touched raw flour.
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High-priority reminderFood safety
No honey for infants under one
Give no honey to a baby under one year, including honey added to food or drinks. Tell every carer not to put honey on a dummy or in a bottle.
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High-priority reminderFood safety
Choose pasteurised dairy for vulnerable people
Choose suitably pasteurised dairy and read the product label before serving. Keep unpasteurised or unidentified dairy off that person's menu.
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High-priority reminderFood safety
Frozen vegetables may need cooking
Cook frozen vegetables as directed unless the label clearly identifies them as ready to eat. Do not substitute thawing or rinsing for the required cooking step.
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High-priority reminderFood safety
Refrigerate UHT milk after opening
Refrigerate opened UHT milk and use it within the label's after-opening limit. Mark the opening time so the next carer can check it.
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High-priority reminderFood safety
Never eat fish gall bladders
Never serve fish gall bladders as food or a home remedy. If swallowed, seek medical care promptly and report the fish type and time.
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High-priority reminderFood safety
Avoid high-risk parts of coral reef fish
Avoid high-risk parts such as the head, organs, skin and roe. If diners become ill, keep fish details and seek medical care promptly.
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High-priority reminderFood safety
Wine and vinegar do not sanitise raw seafood
Do not use wine, vinegar or wasabi as a substitute for proper cooking. Explain the risk before serving a household recipe that calls for raw seafood.
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High-priority reminderFood safety
Stop preparing food when vomiting or diarrhoeal
Stop preparing food and arrange for another person to take over. Seek medical advice and follow health guidance before returning to food handling.
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High-priority reminderFood safety
Protect hand wounds before food handling
Cover suitable minor wounds securely with a waterproof dressing. Stop direct food handling and seek advice if the wound is infected or cannot be covered safely.
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High-priority reminderFood safety
Use a clean scoop for edible ice
Use the scoop for edible ice and keep its handle away from the ice. If glass breaks into the ice, discard the affected ice instead of picking out visible pieces.
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High-priority reminderFood safety
Keep drinking ice separate from bottle-cooling ice
Keep edible ice separate from ice used to chill bottles or cans. Discard used cooling ice; keep drinking ice covered and reserved for food use.
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High-priority reminderKitchen fire safety
Microwave-safe wrap is not grill-safe
Use wrap only in the modes and conditions allowed by its label. Remove wrap for grill use and choose cookware approved for that mode.
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High-priority reminderFood safety
Check takeaway containers before heating
Transfer food to a container approved for that cooking method when suitability is unclear. Do not treat holding hot food as proof that a box is safe for cooking.
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High-priority reminderFood safety
Do not revive degraded frying oil with fresh oil
Stop using degraded oil instead of mixing in new oil. Turn off the heat, let it cool safely and follow the household's waste-oil disposal arrangement.
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High-priority reminderFood safety
Avoid uncooked cold-smoked fish for vulnerable people
Do not serve uncooked cold-smoked fish to vulnerable people; choose thoroughly cooked fish instead. Refrigeration and a ready-to-eat label are not proof of safety; agree on a cooked alternative with the employer.
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High-priority reminderFood safety
Stop using and separate recalled food
Stop using affected food and separate it so nobody takes it by mistake. Tell the household and follow the official or supplier's return instructions.
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High-priority reminderElectrical safety
Never restrict an open-outlet water heater
Never restrict the outlet of an open-outlet storage water heater. Ask a qualified person to confirm the manufacturer's specified fittings.
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High-priority reminderElectrical safety
Check voltage, not just plug fit
Use it only when its supply requirements and connection are suitable for Hong Kong. Keep it unplugged and ask the supplier if the rating is unclear or incompatible.
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High-priority reminderElectrical safety
Do not exceed a lamp holder's wattage rating
Fit only the permitted bulb type within the lamp holder's maximum wattage. If the rating cannot be read, ask for a suitable replacement to be confirmed.
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High-priority reminderElectrical safety
Never force open socket shutters
Use a suitable compliant connection instead of forcing the shutter open. Report a damaged socket and keep it out of use pending inspection.
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High-priority reminderElectrical safety
Keep charger contacts away from metal
Keep the contacts protected and store the charger as its instructions specify. Unplug an unused charger and stop using one with damaged contacts or sparks.
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High-priority reminderElectrical safety
Keep metal utensils off induction hobs
Keep the hob for suitable cookware and put utensils on a separate surface. Switch off after cooking and do not use the hob as storage.
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High-priority reminderSlip and fall prevention
Fix wall cabinets to suitable structure
Stop using the cabinet and keep people out of the area beneath it. Arrange professional inspection of the wall, anchors and load; do not attempt an improvised repair.
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High-priority reminderElectrical safety
Do not microwave uncooked eggs
Do not directly microwave uncooked eggs; use a suitable alternative cooking method. Keep people back if an egg bursts and deal with burns promptly.
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High-priority reminderElectrical safety
Microwaved water can be superheated
Avoid overheating water and allow the instructed standing time before handling. Keep your face away and do not abruptly add a spoon or powder to very hot water.
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High-priority reminderElectrical safety
Never open a microwave casing
Never remove the microwave casing or touch internal components. Keep a faulty oven out of use and arrange qualified repair.
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High-priority reminderElectrical safety
Do not overfill an electric kettle
Keep water at or below the marked maximum level. Remove excess water before switching on and boil separate batches if needed.
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High-priority reminderElectrical safety
Immerse aquarium heaters before switching on
Restore the required water level before powering the heater again. Do not plunge a hot dry heater into water; arrange a check if it overheated.
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High-priority reminderElectrical safety
Lock blender attachments before starting
Confirm each required attachment is correctly locked before starting. Stop if a part will not lock; never bypass an interlock or hold a loose assembly together.
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High-priority reminderElectrical safety
Keep rubber and wax items out of dryers
Keep prohibited materials out of the dryer as the garment and machine labels direct. Separate them from the load and choose a permitted drying method.
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High-priority reminderElectrical safety
Empty pockets before machine washing
Load clothes only after the pockets are emptied. Put removed items safely away and stop the machine if an object or abnormal noise is noticed.
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High-priority reminderElectrical safety
Insulate rechargeable battery terminals before recycling
Insulate exposed terminals with suitable tape as the programme directs. Keep batteries separate from metal; ask the collector about damaged or leaking batteries before transport.
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High-priority reminderGas safety
Align cassette gas cartridges correctly
Install the cartridge exactly in the position shown in the appliance instructions. Stop if it does not fit or is damaged; do not force or modify it.
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High-priority reminderGas safety
Do not operate cassette cookers side by side
Do not operate cassette cookers side by side or under one shared pan. Arrange separate safe positions that follow the manufacturers' instructions.
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High-priority reminderGas safety
Change gas cartridges away from ignition sources
Change cartridges only in a ventilated place away from flames and heat. Stop if gas leaks and follow the household gas-leak response without creating sparks.
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High-priority reminderGas safety
Store LPG cylinders upright and away from drains
Keep LPG cylinders upright, stable, ventilated and away from drains and heat. Ask the supplier about relocation instead of improvising a new storage arrangement.
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High-priority reminderGas safety
Stop after repeated gas ignition failure
Stop using an appliance with repeated ignition failure and report it. Arrange a registered gas contractor; if gas is smelled, follow the gas-leak procedure.
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High-priority reminderGas safety
Never use charcoal for indoor hotpot
Never burn charcoal inside a home or other enclosed area. If headache or dizziness occurs near combustion, leave for fresh air and seek emergency help.
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High-priority reminderGas safety
Suspect carbon monoxide when several people feel unwell
Leave for fresh air as soon as it is safe and call 999 for suspected exposure. Do not re-enter to locate the source or retrieve belongings.
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High-priority reminderChemical safety
Avoid naphthalene exposure with G6PD deficiency
Avoid naphthalene products where a person with G6PD deficiency may be exposed. Keep an unidentified product unused and ask the healthcare team for suitable alternatives.
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High-priority reminderChemical safety
Protect pets and aquaria before insecticide spraying
Remove pets and protect aquaria, food and feeding equipment exactly as the label directs. Do not spray if these protections cannot be completed.
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High-priority reminderChemical safety
Vacate and ventilate when using insecticide fumigators
Remove all people and animals before treatment and keep them out for the labelled period. Ventilate as directed before re-entry; never shorten the waiting period yourself.
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High-priority reminderChemical safety
Never use industrial alcohol as handrub
Use a properly labelled product intended for hands, never industrial alcohol. Keep unclear products out of use and ask the supplier for identification.
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High-priority reminderChemical safety
Rinse eyes immediately after a bleach splash
Immediately rinse a splashed eye with clean water for at least 15 minutes and seek prompt medical care. Do not rub or neutralise it; provide the product information to medical staff.
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High-priority reminderChemical safety
Never puncture used aerosol cans
Keep aerosol cans intact; never puncture, crush or burn them. Follow the local disposal arrangement and keep them away from heat while waiting.
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High-priority reminderChemical safety
Arrange safe litter cleaning during pregnancy
Clean litter daily, use gloves and wash hands with soap afterwards. If a pregnant person cannot avoid the task, seek healthcare advice on precautions.
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High-priority reminderPoison prevention
Do not give human medicine to pets without vet advice
Give medicine only according to the vet's instructions for that animal. If human medicine was swallowed, keep the pack, amount and timing for the vet.
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High-priority reminderPoison prevention
Keep chocolate and grapes away from dogs
Do not give chocolate, grapes or raisins to dogs as treats. Contact a vet promptly after suspected ingestion rather than waiting for symptoms.
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High-priority reminderHome fire safety and escape
Avoid softener sheets on flame-retardant fabrics
Do not add dryer sheets to flame-retardant clothing; follow the garment's care label. If an additive is unclear, leave it out and ask the employer or manufacturer; do not assume lost protection is restored.
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High-priority reminderFood safety
Keep reptiles and their tanks out of kitchens
Keep reptiles and their tanks out of the kitchen and never wash tanks in the food sink. Wash hands with soap after touching the animal, equipment or tank water.
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High-priority reminderSharp object safety
Seek medical care after animal bites
Wash the wound thoroughly with soap and water and seek prompt medical care. Give clinicians available animal details; call 999 for severe injury or uncontrolled bleeding.
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High-priority reminderElectrical safety
No electric blanket for a heat-insensitive person
Do not use electric blankets for heat-insensitive people or young children; follow product limits and care advice for other users.
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High-priority reminderSevere weather and window safety
Treat heat-related confusion as an emergency
Call 999 and begin cooling in a safe cool place using wet towels and fanning. Give nothing by mouth unless fully alert and follow the ambulance operator's instructions.
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High-priority reminderBurn and scald prevention
Prevent prolonged-contact burns from warm pads
Avoid prolonged direct contact and do not sleep with a warm pad against the skin. Stop for redness or pain; seek professional advice for anyone with reduced sensation.
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High-priority reminderSlip and fall prevention
Never operate hydraulic storage beds alone
Do not operate a hydraulic storage bed alone or enter underneath without the specified secure support. Stop if the platform cannot be held safely and arrange repair.
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High-priority reminderChild safety
Young children need adult care at home
Leave only after that adult has arrived and accepted responsibility for the child. Make a direct handover; a sleeping child or older sibling is not adult supervision.
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High-priority reminderChild safety
Never shake a crying baby
Never shake the baby; place the baby safely in a suitable cot and call for adult support. If shaking has occurred, seek urgent medical help and tell clinicians what happened.
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High-priority reminderChild safety
Keep a baby's airway clear in a carrier
Keep the face visible, nose and mouth clear, and chin away from the chest. Recheck breathing and position after the baby falls asleep or shifts.
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High-priority reminderChild safety
Do not use baby walkers to teach walking
Avoid wheeled baby walkers and supervise suitable floor activity instead. Stay with the baby and let movement develop at the baby's own pace.
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High-priority reminderChild safety
Keep the baby's sleep environment smoke-free
Keep the baby's living and sleeping environment free of tobacco smoke. Do not rely on a window or fan to make smoking nearby safe.
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High-priority reminderChild safety
Raise and lock cot sides after care
Raise and lock the cot side according to the manufacturer's instructions after care. Gently check the latch before stepping away; stop using a faulty cot.
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High-priority reminderChild safety
Keep heavy bags off pushchair handles
Use only the permitted storage space and keep heavy bags off the handles. Arrange separate transport for heavy shopping; brakes do not correct bad balance.
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High-priority reminderChild safety
Do not use alcohol rubs for a child's fever
Do not use alcohol rubs or ice water for fever; follow age-appropriate medical advice. Seek prompt medical help for a young infant or a child who is very unwell or breathing poorly.
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High-priority reminderSlip and fall prevention
Pace care tasks before an older person becomes exhausted
Pause care when fatigue appears and allow rest before the next stage. Tell the employer about unusual tiredness or breathlessness and seek advice if it persists.
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High-priority reminderElectrical safety
Avoid electrode-type electric warm bags
Do not use electrode-type electric warm bags; stop using an unidentified type and ask the supplier or EMSD. Do not open or repair the bag to identify it; tell the employer and arrange safe handling with the supplier.
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High-priority reminderChemical safety
Check pesticide labels before buying online
Before buying, check the Hong Kong pesticide registration number, intact packaging and household-use label; reject unclear products. Ask the employer or supplier to clarify missing information; do not substitute agricultural or industrial products.
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High-priority reminderFood safety
Sit an older person upright before feeding
Support the person upright as their individual swallowing plan directs before feeding. Pause and obtain help if the position cannot be maintained; never feed while lying flat.
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High-priority reminderFood safety
Report new swallowing warning signs
Pause feeding and tell the employer to arrange a healthcare assessment. Record the food and timing; do not force drinks or change prescribed textures yourself.
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High-priority reminderSlip and fall prevention
Plan safe routines for dementia-related wandering
Arrange supported walks and predictable routines that address the person's needs. Hand over who is accompanying them; never improvise restraints as a substitute for care.
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High-priority reminderSlip and fall prevention
Act promptly when an older person is missing
Report a missing older person promptly to family, police and relevant building staff. Give the last known time and place privately to responders; do not delay the report to search alone.
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High-priority reminderSlip and fall prevention
Keep a personal emergency alarm accessible
Keep the alarm accessible on the person and ready for use as instructed. Test it according to the service arrangement; it does not replace fall prevention or care.
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High-priority reminderSlip and fall prevention
Report dizziness after a medication change
Keep the person safely supported and tell the employer to contact the healthcare team. Do not change doses or stop medicine yourself; pass on the recorded symptoms.
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High-priority reminderSlip and fall prevention
Keep limbs safe inside the wheelchair during travel
Check limbs before moving and again before narrow spaces. Stop before correcting a slipped limb; do not pull it into position while still moving.
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High-priority reminderFood safety
Recognise severe choking and seek help
Encourage effective coughing; if they cannot speak or cough effectively, call 999 and follow age-appropriate trained or dispatcher-guided first aid. Do not give drinks or use adult abdominal thrusts on a baby; follow the operator if responsiveness changes.
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High-priority reminderChild safety
Cover children's sandboxes when not in use
Cover a child's sandbox when unused to keep cats out; stop play and tell the employer if faecal contamination is found. Picking out visible faeces does not establish cleanliness; keep it out of use and wash hands with soap after sand contact.
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High-priority reminderSharp object safety
Leave deeply embedded objects in place
Leave the object in place; protect around it with dressings and apply pressure at the wound edges as instructed. Seek medical help and call 999 for severe bleeding; never push or pull the object.
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High-priority reminderSevere weather and window safety
Act early on storm-surge risk
For a low-lying coastal home, arrange assistance and safe shelter early, following official surge and local instructions before weather worsens.
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High-priority reminderHome fire safety and escape
Reduce exposure to smoke from an external fire
Only for outside smoke affecting an otherwise safe home, close windows and follow official advice; a fire in your building requires fire-escape instructions.
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High-priority reminderChild safety
Secure folded tables in storage
Secure the folded table as instructed so children cannot topple it; never let children crawl into or play with its leg frame. Do not leave it merely leaning against a wall; if it cannot be secured, arrange child-inaccessible storage with the employer.
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High-priority reminderChild safety
Avoid overheating a sleeping baby
Dress a sleeping baby in suitable light clothing and keep the room comfortably ventilated; do not add layer upon layer for fear of cold. At handover explain the clothing and room conditions; retain back-sleeping and the clear cot without quilts or soft items.
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High-priority reminderSlip and fall prevention
Keep trouser hems clear of the feet
Choose clothing that fits and does not drag or catch the feet; change overly long trousers before walking. Help the person sit safely before changing clothes; do not ask them to hold up trailing hems while walking.
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High-priority reminderSlip and fall prevention
Never stand on wheelchair footplates
Move the footplates away as trained and place both feet flat on the floor before standing; never stand on the footplates. If the person cannot safely place their feet or stand as planned, stop and seek help rather than pulling them upright.
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High-priority reminderSlip and fall prevention
Older passengers should remain seated while the bus moves
Remain seated while the bus moves and get up only after it stops safely. Use the handrail when moving and allow enough time to leave without rushing.
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High-priority reminderSlip and fall prevention
Mind the platform gap when accompanying children
After the train stops and doors open, check the platform gap before helping the child across; ask staff if crossing is not safe. Use the help point to contact staff; do not enter the tracks for dropped items or rush through closing doors.
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High-priority reminderSlip and fall prevention
Wait for the next train when doors are closing
Stop boarding when the closing warning sounds and wait for the next train. Never wedge an object or a child into the doors; ask staff for help if the group is separated.
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High-priority reminderSlip and fall prevention
Use a lift with a pushchair or wheelchair
Use a lift or suitable accessible route with a pushchair or wheelchair. If the lift is unavailable, ask staff for an alternative instead of taking the equipment onto an escalator.
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High-priority reminderSlip and fall prevention
Keep shoes and clothes clear of escalator edges
Keep feet and clothing away from side gaps and step edges while holding the handrail. Watch the exit and step clear; if anything becomes trapped, call for emergency stopping and help.
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High-priority reminderSlip and fall prevention
Clear the escalator exit immediately
Step off and move forward promptly to clear the landing. Stop to check directions or wait only after reaching a safe space away from the flow.
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High-priority reminderSlip and fall prevention
Use the emergency stop for an escalator incident
If safe, press the emergency stop during a fall or entrapment and call staff for help. Keep hands out of machinery and call 999 for serious injury; do not attempt a mechanical rescue.
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High-priority reminderSlip and fall prevention
Stay inside a trapped lift and use the alarm
Use the alarm or intercom, give the location and number of people, and remain inside. Wait for authorised rescue; do not pry doors open or climb out yourself.
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High-priority reminderSlip and fall prevention
Use the lift door-open button instead of your body
Use the door-open control instead of a hand, foot or wheeled chair to hold the doors. If there is not enough time, stay clear and wait for the next trip.
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