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Slip and fall prevention

Use a lift with a pushchair or wheelchair

Use a lift or suitable accessible route with a pushchair or wheelchair. If the lift is unavailable, ask staff for an alternative instead of taking the equipment onto an escalator.

High-priority reminder

Last reviewed: 2026-09-20

Use a lift with a pushchair or wheelchair. Wrong action: Taking an occupied wheeled chair onto an escalator. Correct action: Use a lift or suitable accessible route with a pushchair or wheelchair.

Why it matters

A pushchair or wheelchair can overturn on moving escalator steps even when an adult holds it.

Wrong action

Taking an occupied wheeled chair onto an escalator.

Correct action

Use a lift or suitable accessible route with a pushchair or wheelchair.

What to do

  1. Check lift availability and an accessible route before the outing.
  2. Use a lift or suitable accessible route with a pushchair or wheelchair.
  3. If the lift is unavailable, ask staff for an alternative instead of taking the equipment onto an escalator.

If something happens

For serious injury, unconsciousness or difficulty breathing, keep yourself safe, call 999 and follow the operator.

Sources and review

This page provides general home-safety information and does not replace medical, legal, electrical, or other professional advice.

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