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Slip and fall prevention

Clear the escalator exit immediately

Step off and move forward promptly to clear the landing. Stop to check directions or wait only after reaching a safe space away from the flow.

High-priority reminder

Last reviewed: 2026-09-20

Clear the escalator exit immediately. Wrong action: Stopping immediately after stepping off to check a phone or wait for someone. Correct action: Step off and move forward promptly to clear the landing.

Why it matters

The escalator keeps bringing passengers forward, so stopping at the exit can cause a pile-up.

Wrong action

Stopping immediately after stepping off to check a phone or wait for someone.

Correct action

Step off and move forward promptly to clear the landing.

What to do

  1. Agree on a meeting point well beyond the escalator exit.
  2. Step off and move forward promptly to clear the landing.
  3. Stop to check directions or wait only after reaching a safe space away from the flow.

If something happens

For serious injury, unconsciousness or difficulty breathing, keep yourself safe, call 999 and follow the operator.

Sources and review

This page provides general home-safety information and does not replace medical, legal, electrical, or other professional advice.

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