Critical safety ruleGas safety
Handle a suspected gas leak without sparks
Do not operate switches, appliances, phones, or doorbells; move away before calling for help.
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First Week Safety for New Helpers
Use this ordered pack to confirm the home's gas, cooking, cleaning, bathroom, window, and fire-escape arrangements during a helper's first week. It focuses on real onboarding tasks rather than repeating the general Starter Pack.
Suggested first-week learning order
Start with immediate dangers, continue through daily work and household risks, then confirm the home's escape plan. Open each lesson below for the full steps.
Critical safety ruleKitchen fire safetyNever leave cooking unattended
Stay in the kitchen while the stove is on; turn it off before you leave.
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High-priority reminderBurn and scald preventionKeep water away from very hot oil
Dry food, utensils, and the cooker area before frying, and never pour water into very hot or burning oil.
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Critical safety ruleElectrical safetyNever touch plugs or sockets with wet hands
Dry your hands first before plugging in, unplugging, or using a switch.
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High-priority reminderElectrical safetyStop using damaged electrical cords
If a cord, plug, or casing is damaged, loose, discoloured, or charred, stop using it and have it checked by an experienced technician.
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Critical safety ruleChemical safetyNever mix bleach with other cleaning products
If detergent is needed first, rinse thoroughly with water before using bleach, and keep the area well ventilated.
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High-priority reminderChemical safetyVentilate the area while using cleaning products
Before using bleach, sprays, or strong cleaners, read the label, open a window or run extraction, and keep ventilation operating during and after use.
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High-priority reminderChemical safetyClose and lock away cleaners immediately after each use
After each cleaning step, close the original cap and return the product to a locked cupboard; do not wait until the whole job is finished.
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Critical safety ruleSlip and fall preventionDry wet floors immediately
Clean up spills at once and dry the floor to prevent slips.
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Critical safety ruleSlip and fall preventionUse secure anti-slip protection in bathrooms
Use a secure, well-fitted anti-slip mat or surface in the bath or shower area, keep it in good condition, and keep the floor dry.
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Critical safety ruleChild safetyNever leave a young child alone in the bath
Prepare everything before bath time and keep an adult within arm's reach throughout. Never leave, even for a moment.
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High-priority reminderSlip and fall preventionClean outward-facing windows only under the SEC safety conditions
For non-ground-level windows, the grille must be locked and no body part except the arms may extend outside.
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Critical safety ruleSevere weather and window safetyStay away from exposed windows during a typhoon
During gale or storm signals, shelter indoors away from exposed glass windows and doors.
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Critical safety ruleHome fire safety and escapeKeep the fire escape route clear
Keep the route from the flat door through the corridor to the stairs free of shoes, boxes, bicycles, and rubbish.
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High-priority reminderHome fire safety and escapePlan household fire escape routes and a meeting place
The employer should show the helper the exits, escape stairs, alarm, and outdoor meeting place, including not forcing a route through heavy smoke.
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