
Laundry and garment care
How to Use a Washing Machine Safely
A safe, model-neutral sequence for one machine load
Overview
Washer cycles, detergent compartments, capacities and controls differ by model. This guide gives only a general safe sequence. The actual cycle, temperature, spin setting, detergent type and dose must follow garment labels, product labels and the manual for that washer.
Tools needed
- Sorted laundry
- Suitable mesh bag for small items
- Washer user manual
- Garment care labels
- Suitable detergent and its measuring cap
- Dry hands
Cleaning steps
Check the machine and area
Confirm there is no damage, leak or abnormal condition at the machine, plug, cord, inlet or drain. Keep hands dry. Stop and tell the employer if anything is wrong.
Check clothes and pockets
Sort the laundry as in HW009, read care labels and empty pockets. Do not load items if machine washing is uncertain.
Inspect the drum and load loosely
Remove foreign objects, distribute clothes evenly and never pack or exceed the capacity in this model’s manual.
Measure detergent as instructed
Use only detergent suitable for the machine and garments. Measure by the product label and place it in the location specified by the washer manual; do not double the dose or mix products.
Choose settings from labels and manual
Select the cycle, temperature and spin using garment labels and the washer manual. Never assume another brand’s or a previous load’s setting applies.
Close the door and start
Make sure the door or lid is fully closed and no fabric is trapped before starting. Do not leave home while it runs and keep children away.
Watch for abnormal operation
For unusual vibration, noise, smell, smoke or leaking, stop safely and switch off as the manual directs. Do not dismantle it; tell the employer to arrange a qualified technician.
Unload and finish safely
Open only after the cycle has fully stopped and unlocked. Remove laundry for drying. Follow the manual for door ventilation, dispenser and filter care, and wipe floor splashes dry.
Common mistakes

Packing the drum completely full.
✓ Correct actionStay within the model manual’s capacity and leave room for movement.

Pouring a large detergent dose by guesswork.
✓ Correct actionMeasure by the detergent label and washer manual and use the specified compartment.

Leaving home while the washer runs.
✓ Correct actionRemain at home so abnormal operation can be stopped promptly.

Continuing despite abnormal noise or leaking.
✓ Correct actionStop safely, switch off and tell the employer to arrange inspection.
Practical tips
Tips for helpers
- Use the same pre-start check: laundry, detergent, door and cycle.
- Keep the manual near the washer in a dry place.
Tips for employers
- Identify the household detergent and any special garment cycles.
- Record child lock, special compartment or care instructions in the Custom Note and provide the manual.
Completion checklist
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